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working with clients to formulate and document business requirements.

Identifying, investigating, and analyzing business processes, procedures and work practices.

identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behavior.

Using project management methodologies, principles, and techniques to develop project plans and to cost, resource and manage projects.

Taking responsibility for deploying functional solutions, such as creating, adopting, and implementing system test plans, which ensure acceptable quality and integrity of the system creating user and training documentation, and conducting hands-on training.

developing functional specifications for use by system developers.

Using data and process modeling techniques to create clear system specifications for the design and development of system software.

Acting as a central reference and information source, providing guidance and assistance in the system project decision-making process.